We guarantee surfacing at least 3–5% of your annual revenue in documented operational losses: with a hard floor of $150K: within 30 days. If we come short, we refund the sprint fee in full and pay $500 for every $50K we missed.
We deliver your Operational Clarity Map, with every loss named, priced, and traced to the business input behind it.
For B2B professional services firms earning $5M–$20M annually. Start with a free 15–20 minute Operational Clarity Session.
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Our delivery team’s experience
Across prior deployments, our delivery team’s work has recovered revenue, eliminated costs, or generated pipeline. These figures describe that work, separate from our new Operational Clarity offer.
Surfaced and closed by Jeremy Richards across prior enterprise roles.
In that commission-driven health services engagement.
Documented across the deployed client base.
In a commission-driven health services engagement, our delivery team built around the distinct voices and approaches of 14 practitioners. More than 90% of the drafts were accepted from week one.
$300K–$1.6M in documented annual impact per engagement spans revenue recovered, costs eliminated, or pipeline generated across the deployed client base. Pipeline is prospective business; draft acceptance measures approval of the work produced.
For B2B professional services firms
We work with CEOs, founders, presidents, and managing directors of $5M–$20M firms: agencies, IT services and MSPs, staffing and recruiting firms, accounting and financial advisory practices, management and operations consultancies, and engineering and architecture firms.
Unbilled workYour team absorbs another revision, another call, another request outside the agreed scope. When that time goes unrecorded or unbilled, the job costs more to deliver than the invoice shows.
Where we trace the cost: scope, time records, and invoices.
Repeated workA brief arrives incomplete. Someone re-enters information, rebuilds a deliverable, or corrects a preventable mistake. The second pass uses hours that were already spent on the first.
Where we trace the cost: revision history and time records.
Stalled handoffsDelivery is complete, but approval or billing is still waiting. Without a clear owner for the handoff, your people spend time chasing the next step and the invoice stays open.
Where we trace the cost: completion dates, approvals, and billing records.
Leadership bottlenecksPricing exceptions, staffing decisions, and client escalations all land on your desk. Your time covers the gaps, while the people waiting for your answer lose time too.
Where we trace the cost: decision queues, calendars, and escalation logs.
Your Operational Clarity Map
Within 30 days of sprint start, we deliver a dollar-by-dollar ledger of your operational losses. Every line names the loss, quantifies its cost, and identifies the business records behind it.
The evidence behind each line.
Operational Clarity Map
Illustrative format. Your Map contains your documented figures and sources.
We use the completed Map to agree on the build scope in writing. The sprint fee credits in full toward the build.
Our founder, Jeremy Richards, spent more than 20 years in enterprise operations, with responsibility for surfacing and closing $130M in profit impact across large organizations.
We bring that same discipline to your business: trace the work, quantify the loss, and document the inputs behind every dollar in your Operational Clarity Map.
We chose $5M–$20M professional-services firms because the CEO often absorbs the work an enterprise operations team would handle. We focus on the losses buried in that daily load.
We guarantee to find at least $150K in operational losses within 30 days. Your Operational Clarity Map sets the scope for a 90-day build, followed by deployment and monthly review.
Start with a dollar estimate.
In your free 15–20 minute Operational Clarity Session, we use your actual business inputs to estimate the cost of operational losses. You keep the estimate whether or not we work together.
Know what each loss costs you.
During the 30-day Clarity Sprint, we name each loss, calculate its cost, and trace it to your business records. We deliver your timestamped Operational Clarity Map, a dollar-by-dollar ledger you own outright.
Give your team a better way to get the work done.
We build the system to address the losses documented in your Map over 90 days. We agree on the scope in writing before work begins, and your sprint fee credits in full toward the build.
Keep the work moving after launch.
We deploy the system in your environment and review it through a monthly optimization retainer. We track how your team uses it and refine the workflows as your business changes.
Team Adoption Program
When every exception comes back to you, a new system adds another thing to manage. We help your team learn the workflows, understand their responsibilities, and handle the next step.
The Bureau engagement includes the Team Adoption Program and Leadership Transition Sessions. We work with the people using the system and the leaders handing over day-to-day decisions.
Who owns the next step?
Which decisions need a manager?
When does an exception reach you?
We work through the decisions you currently carry and define what your team takes over, what requires escalation, and what you review.
Our documented-loss guarantee
We guarantee surfacing at least 3–5% of your annual revenue in documented operational losses: with a hard floor of $150K: within 30 days. If we come short, we refund the sprint fee in full and pay $500 for every $50K we missed.
We guarantee the map and the build. Whether the waste stops depends on your team adopting what we build: which is exactly why the Team Adoption Program exists.
Through the monthly optimization retainer, we review workflow use and operating records with your team. We track what changed, what still costs you money, and what needs attention next.
We record the costs, time periods, and source inputs in your Map.
We check where the team uses the new process and where work still takes the old route.
We look for delays, repeated work, and tasks without a clear owner.
We compare current operating records with the documented baseline.
We agree on the next changes and review them in the following month.
Each review sets the work for the next month.
We use the Map as the reference point throughout the engagement. We distinguish documented losses from measured changes after deployment, so you can see what the work has accomplished.
Avaunt Partner Group
We bring operational diagnosis, production development, and rollout support into one engagement. Our development team builds from the losses documented in your Map, with the scope agreed before work begins.
Operational diagnosis and delivery leadership
Founder, Avaunt Partner Group
$130M in enterprise profit impact underpins our approach. Our founder brings more than 20 years in enterprise operations, with responsibility for surfacing and closing that impact across large organizations. We now apply the same diagnostic discipline to $5M–$20M professional-services firms, where the CEO often carries the operational decisions personally.
Select the problem you recognize, then see how we move from the first estimate to a working system.
We compare the work delivered with the scope and billing records to locate costs your invoices do not cover.
In 15–20 minutes, we use your business inputs to estimate operational losses, with no pitch and an estimate you keep.
Within 30 days of sprint start, we deliver your Operational Clarity Map with every loss named, quantified, and sourced to your records.
We build to the scope agreed in writing, with your sprint fee credited in full toward the build.
We deploy in your environment and review workflow use and performance through a monthly optimization retainer.
We work with CEOs, founders, presidents, and managing directors of B2B professional-services firms earning $5M–$20M annually. That includes agencies, IT services and MSPs, staffing and recruiting, accounting and financial advisory, management and operations consulting, and engineering and architecture firms.
We guarantee finding and documenting operational losses within 30 days of sprint start. The guarantee section above sets out the revenue percentage, minimum dollar amount, refund, and shortfall payment. We document the applicable target and measurement basis in the sprint agreement.
You receive the Operational Clarity Map, a timestamped dollar-by-dollar ledger of losses, calculations, and source records. You own the Map outright, whether or not you proceed to a build.
No. We deliver the Map first. If you proceed, your sprint fee credits in full toward the build, and we agree on its scope in writing before work begins.
Both include the 90-day system build against the agreed scope. Bureau also includes the Team Adoption Program and Leadership Transition Sessions to support daily use and the transfer of operational decisions.
We agree on the records, access, and team involvement before the sprint starts. Inputs include the records needed to substantiate the losses, such as project time, scope, billing, and labor costs, plus input from the people responsible for the work. We confirm access to existing systems during scoping.
We offer a monthly optimization retainer to review workflow use, compare operating records with the baseline, and make agreed adjustments. We document the support scope and billing start in your agreement.
Your next move
In a free 15–20 minute Operational Clarity Session, we ask about your business inputs and estimate the cost of operational losses.
No pitch. You keep the estimate whether or not we work together.
Free · 15–20 minutes